Refund policy

We want you to love every piece you receive from Taylor Jean 🤍

If something isn’t quite right, we’re here to help.

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:
• Unworn
• Unwashed
• In original condition
• With all original tags attached

All approved returns will be issued as store credit.

Store credit will be sent via email once your return has been received and processed.

We offer return labels for your convenience.

A $6.95 flat rate return shipping fee will be deducted from your store credit.

If your item arrives damaged or incorrect, please contact us within 3 days of delivery with your order number and photos so we can make it right.

Returns are typically processed within 3–5 business days after we receive your item.

The following items are final sale and cannot be returned or exchanged:
• Sale items
• Gift baskets
• Pre-order items
• Custom or personalized items

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